Whalesong Cruises Hervey Bay Accessible Experience
Whalesong Cruises is Hervey Bay’s year-round premium ½ day cruise operator. Modern, purpose-built whale watching and cruising vessel, with multiple viewing levels and comfortable interiors. Award-winning business with a focus on enjoyment and holds Advanced Eco Tourism and Accessibility Accreditations.
Come and cruise in the company of majestic humpback whales or visit the spectacular shoreline of World Heritage-listed K’gari (PRON: ‘Gah-ree’) (formerly Fraser Island) with the friendly and inclusive team at Whalesong Cruises. Be welcomed aboard their luxurious and comfortable vessel, the MV Whalesong 2, for an enchanting cruise through the clear, calm waters of Hervey Bay.
During the winter months (July to October), experience the magic of getting up close and personal with migrating humpback whales on one of the epic, half-day whale-watching tours in the whale-watching capital of Australia. Marvel at the magnificence of these gentle giants as they frolic and play in this peaceful aquatic playground. It’s an incredible experience that’s sure to create life-long memories!
Or visit in Summer to join the team on a cruise to the UNESCO World Heritage-listed island of K’gari (formerly Fraser Island), where fun-filled adventures await on the sandy fringe of natural paradise. With a range of activities on offer, like kayaking, snorkelling, inflatable tube rides and beach activities, you can do as much or as little as you like. The day is on your terms.
Also offering relaxing sunset cruises through the sheltered waters of Hervey Bay, as well as fully licensed and catered private charters for celebrations and events. With low passenger numbers, live audio commentary, wide viewing decks across three levels and meals included in all half-day tours, Whalesong Cruises is your perfect choice for exploring the natural splendour of the magnificent Fraser Coast. You just need to board the boat, and they’ll take care of the rest.
Whalesong Cruises is a family-run business with an unwavering commitment to exceptional customer service and accessibility for all. Love what they do, and strive to ensure every guest on board, no matter their needs, can enjoy a wonderful and unforgettable experience cruising with us. Whalesong is the only boat in the region with Accessible Tourism accreditation.
Accessibility
At Whalesong Cruises Hervey Bay, they want everyone to be able to experience an unforgettable time on the water, irrespective of any access needs. That’s why their boat and operations were designed with accessibility in mind to deliver an accessible, inclusive and enjoyable experience for all.
Ample free parking is available at the marina, including five accessible parking bays. If you require parking close to the entrance, it is recommend arriving early.
The boat is boarded via an accessible ramp with assistance provided by their patient, respectful, kind and compassionate crew. Boat access is suitable for most guests, including those utilising motorised and conventional wheelchairs, wheelie walkers and parents with prams. The lower side and rear decks and main saloon area are all wheelchair accessible. If you will be travelling with a wheelchair, mobility aide or pram please advise our staff at the time of booking, as space is limited.
If you are unsteady on your feet and don’t have a wheelchair or walking aid, there is a courtesy wheelchair available in our office to get you down the ramp (which can be steep at low tide). One of the crew can also assist in ensuring your safe and anxiety-free journey from the office to the boat, and then onto the boat itself.
Accessible bathroom facilities are also available onboard and registered assistance animals are welcome.
Half-price tickets are offered to carers travelling with registered Companion Card holders and favourable rates for groups of 10 or more are offered. You are also invited to come to familiarise yourself with the boat and its access ahead of your trip. For further details, please speak to the friendly reservation team.
Inclusion
Given sufficient notice, they can cater for a range of dietary requirements such as vegan, vegetarian, gluten or dairy intolerances, allergies and religious beliefs.
Their exciting ‘Whales for Everyone’ program is another incredible initiative that’s breaking down barriers and promoting inclusivity for all. By harnessing the power of innovation, they have developed a virtual reality whale-watching experience to allow those who can’t venture out to sea the ability to experience the magic of whale-watching. The crew also welcomes eligible NDIS participants, accompanied by their carer or support person, to come aboard as ‘crew for a day’, and experience working in hospitality on a boat.
Need somewhere to stay? Accessible Accommodation can help
Visit Accessible Accommodation or contact our friendly booking team with any enquiries. Call 1300 180 889 or email.
